Performing effectively in interviews
In these uncertain times it has never been more important to have the right attitude to interviews, whether you are newly qualified or an experienced social worker – considering the following issues should help you whatever employment challenge you face.
Preparation is key
Be passionate and knowledgeable about your subject or your area of expertise. Review relevant legislation and the policy framework that surrounds it – this will suggest to the interviewers that this is more than a job to you and that you keep up-to-date with the research that will help you perform most effectively.
Prepare five or six examples that demonstrate your qualities as a social worker. This will vary drastically depending on your level of experience but no matter what your level be wary to not divulge too many case issues. Ensure you focus on the practice issues you have faced and subsequently overcome. Keep your examples balanced and interesting and always keep in mind what personal qualities you are trying to demonstrate.
Take the time to write down two or three questions that you would like to ask at the end of the interview. Remember, an interview is a two-way process; you need to find out whether the job is right for you as well as whether they want you.
A positive attitude will get you far
An interview panel wants you to do well; after all, they want to fill the position with the best possible candidate. Project a confident and calm attitude and never be afraid to talk positively about your qualities and successes.
So much of social work is about interaction; remember this throughout your interview and ensure that you are engaging, that you maintain eye contact and are unafraid to show your personality.
Answer the question
The questions you are asked will be designed to allow you to demonstrate your skills and your understanding of the kind of work you will be engaged in. With this in mind, think about the purpose of your answer before you begin giving it and don’t be afraid to ask for clarification if you think it is necessary.
As much as possible use specific examples from your practice, placement or academic work and engage the panel by outlining the issues that are involved, the pressures you have faced and most importantly, how you solved problems using your expertise and professional instinct. Social work is a people-based profession – there is no harm in emphasising the human-interest angle in your examples.
After the storm
You cannot get every job – sometimes you will lose out to someone with more relevant or extensive experience. However, that does not mean the process has been a waste of time.
Evaluate your own performance, learn from your mistakes and address these weaknesses before your next interview. Always ask for feedback from the panel if it is available, ensure you do not take this personally and that you are willing to act on the advice given.
Securing a Job – A List of Do’s and Don’ts
Hints and tips on what to do and what to avoid
Before the interview…
DO Thoroughly research the organisation, contact them for information if necessary.
DO Keep up-to-date with legislation and policies that may be relevant to the role.
DO Make a note of five or six examples where you have demonstrated best practice.
DO Prepare questions to ask as well as answers to more general questions regarding your talents and motivations.
DON’T Claim to have certain experience or achievements if you are unable to provide examples during the interview.
DON’T Get too worked up or nervous. The interviewers will be on your side, and there will be more interviews in the future if it doesn’t work out.
DON’T Attempt to assimilate too much new subject knowledge at short notice – know your strengths and be comfortable in talking about them.
During the interview…
DO Relax, speak clearly, take your time.
DO Give concrete examples based on your experience, try and make them engaging and instructive
DO Feel free to ask the interviewers to clarify or expand if you are not sure about a particular question.
DO Ask any questions you have prepared and thank the panel for their answers.
DON’T Make your answers overly long and vague, try and answer with precision and insight
DON’T Be over-familiar. Don’t be afraid to show your personality but maintain a mix of professionalism and approachability.
DON’T Criticise your previous employers or university, it does not reflect well on you.
After the interview…
DO Evaluate your performance and make notes relating to the areas you need to improve.
DO Ask for feedback from the panel if you are unsuccessful.
DO Feel free to ask more questions about the role if you are offered the job.
DO Consider every interview a valuable learning experience.
DON’T Feel pressurised to take a job if you feel uncomfortable with the role.
DON’T Become disheartened if you are unsuccessful.
DON’T Give up. Your career will have many twists and turns, keep focused and remember the reasons that have led you to become a social worker in the first place.